Polar Help Desk

Category: Business    

Date Listed/Updated: 2010-05-25 14:23:29

File size: 17183 KB

OS: WinXP,WinVista,WinVista x64,Win7 x32,Win7 x64,WinServer  License: freeware  Price($): 150

Author/Publisher name: Polar

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Description:

Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management enables your organization to manage support services to your employees and customers through a central help desk portal. Pay what you want for your first license of Polar Help Desk 5. Key advantages: - Incorporate proven Incident Management process based on ITIL and best practices procedures - Email integration and automation from multiple mailboxes via POP/IMAP - Easy management unlimited number of customer, accounts, teams, incidents, email mailboxes - Service Level Management. Use best practices from ITIL. - Email Notifications management and customization - Powerful and completely customizable User Roles and Permissions - Custom Languages and customization any labels - Active Directory integration - API that lets you integrate any system with Help Desk through RESTful API over HTTP protocols - Build your own new reports using client and server side Java Script. - Source code available for purchase

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Tags: web based help desk  help desk  helpdesk  technical support  help desk software  helpdesk software  troubl 

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Polar Help Desk,