NeuQs Help Desk

Category: Miscellaneous    

Date Listed/Updated: 2016-02-16 08:19:56

File size: 223405 KB

OS: WinServer  License: Other  Price($): 199

Author/Publisher name: Paul Franklin

  View Full Screenshot

Description:

Whether you are looking for a help desk solution to support your own company users, or are a support organization looking after multiple companies with many sites, NeuQs Help desk will ensure you deliver professional levels or service through timely management and high levels of feedback. Developed in Microsoft Silverlight, to give you a truly engaging user experience and based on .Net technologies and using scalable SQL Server, it's a robust and intuitive help desk that will improve your levels of service simply by working with it. It features rapid helpdesk ticket creation through intuitive forms, acceptance of new calls via email or user web form self-service. Updating calls to give a full audit trail and automatic emailing means that you know where you are with every event. NeuQs Help desk client is fully web-based meaning deployment to your colleagues and clients is rapid. This version of NeuQs Help desk is fully operational with no time limited functionality so you can use it with confidence to support your organization or customers in the future. Core featureS: No Ads, No up sell, No support fees and you don't have to register The latest technologies - Silverlight and .Net Framework Event scheduling - meet your deadlines and manage your resources Email integration for seamless updates and notifications Message templates for customizable email output Rapid entry of service requests via email, customer portal or quick form Prioritisation and escalation management by due date and user Full accountability and tracking - never lose sight of an issue Intuitive User Interface - for easy use by your team and users for rapid take up.

  We have affiliation with number one software market place Share-IT\. Contact us for better pricing/customised coupon code    

Use Avangate Coupoun code 548AAC3EB7 to get maximum discount. Please contact through skype: softrevu or send mail to submit@softrevu.com for better pricing

EULA

Tags: Help desk software  Service desk software  Call tracking  IT Support Ticket Handling 

Is this software spam? Report Spam

Software removal request by publisher Removal Request

Software Review: NeuQs Help Desk Review

22nd June 2012. NeuQs Help Desk Software now moves to version 1.2 now with Reporting, Microsoft Azure based Cloud offering and multi-language support. The availability of language packs means that NeuQs can support your users in their native language. Currently language packs are available in French, Spanish, German, Arabic and Chinese with more to follow. NeuQs Helpdesk is developed by Neustro who provide IT and business system support to a number of international companies and distills their knowledge and experience into a powerful software tool to help IT support companies or internal IT departments provide focused, quality support to their users. Help Desk Software

Visit the Press Release for more details

NeuQs Help Desk,