TSplus Remote Support

Category: Miscellaneous    

Date Listed/Updated: 2023-03- 05:13:57

File size: 4282 KB

OS: Win2000,WinXP,Win7 x32,Win7 x64,Windows 8,Windows 10,WinServer,WinOther,WinVista,WinVista x64  License: Other  Price($): 14.50

Author/Publisher name: Stephane Braga

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Description:

Start assisting your users today with our great remote support software. With a sizable percentage of the worlds workforce still working outside of the office at least a few days per week, supporting remote endpoint computers has been a challenge. Prominent market-solutions are often expensive and complicated to manage.TSplus Remote Support was built from the ground-up with the idea of creating a simple and cost-effective alternative to TeamViewer and LogMeIn. HOW?A small program to install on the central server or company private cloud is all what you need to start. No installation is required on the client side, nor any type of configuration. The process is following a universal model of Remote Support solutions, very similar to TeamViewer. The interface is ultra simple and easy-to-use. This provides an immediately familiar environment for both the one who controls and the one who shares the screen. Support Agents simply enter the client s computer ID and the one-time unique password created by Remote Support that the client can easily copy and share with the agent to allow screen sharing. One click, and they are connected. Connections are secured with SSL TLS encryption, keeping the entire process safe for everyone involved. Additionally, to enforce your corporate data privacy, TSplus experts manage all the updates and maintenance of the servers and connection clients. Servers are located all around the world for the best customer experience.Improve problem-solving with screen sharing, PC remote control, unattended access, file transfer, chatbox and more.Needing tech support is already frustrating enough. Receiving it should be easy. Instead of making onsite service calls that take time and increase costs, troubleshoot issues remotely. And to keep control of your IT budget, pay by monthly subscription.TSplus Remote Support is the simple and cost-effective Saas solution you need to maximize your support investment.

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Tags: remote support  screen sharing  remote pc control  remote control  helpdesk  windows session sharing 

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Software Review: TSplus Remote Support Review

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Today, TSplus has released the version 3 of Remote Support, its remote control and screensharing software designed for remote tech agents and outsourcing companies. It has been entirely redeveloped to deliver an upgraded User Experience challenging the historical actors of the market such as TeamViewer and SupRemo. A Universal Remote Support Saas Solution< b> The software looks totally new, with an interface and installation process which have been simplified and streamlined. To offer a similar experience to the well-known competitors like TeamViewer, so customers can quickly get started without the hassle of learning a new process. The major difference is about the price! Remote Support is now offered as a SaaS (Software as a Service), with monthly subscription. This gives customers great flexibility when planning their IT budget while also making this solution affordable for the majority. The price is fixed per simultaneous connections on a remote computer, starting at $14.50 for one connection, with access to up to 50 unattended PCs. Back to Basics: Screen Sharing as Simple as A Click< b> Just like the already famous solutions on the market, Remote Support enables users to share their screen with a support agent in just a click. Zero installation is required on the client side, and to make life easier, it is the exact same program that runs for both agents and users. In fact, the distinction now relies in the one who controls and the one who shares the screen. The operation is simple: once the program is started, the agent must enter the client ID and the one-time password created by Remote Support to connect to the user?s screen. Agents can create a personal login with a password to easily access their records of user information and PC IDs, including the list of unattended computers. Remote Support focuses on features that are commonly needed in a variety of support environments: - Screen Sharing - Remote PC, Mouse and Keyboard control - Unattended Access - Chatbox - Information on the Client device and system - Send Command Lines - File Sharing - Clipboard Beyond the basics, TSplus Remote Support V3 offer some helpful management features for support agents. The ?Computers? tab tracks each new connection and automatically adds the client to a list of known PCs. Via the ?Advanced? tab, users can enable unattended access to their PC, and agents can generate clients, customize the required client?s information, and access connection reporting. Among the additional parameters available, agents will appreciate the ability to send remote commands without establishing a full desktop connection, and display quality options to accommodate bandwidth limitations. To know more, have a look at the online documentation. These enhancements make TSplus Remote Support Version 3 is Easier, Faster and Budget-Friendly< b>. Download the 15-day trial now! https: tsplus.net download

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