Software Name:
Help Desk Authority (formerly BridgeTrak)
Version: 8.1 Build 221
Category: Business
Date Listed/Updated: 2011-03-19 23:53:15
File size: 56832 KB
OS: WinXP,Windows2000,Windows2003
License: Other Price($): 995
Author/Publisher name: Marketing Department
View Full Screenshot
Description: Comprehensive trouble ticket tracking software for for IT and/or customer support desks. User-friendly interface offers, dashboard view, customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion modules for customer self-help via the Web, auto issue escalation, asset inventory/management, advanced data searches, Active Directory integration, email to ticket conversion. iPhone client is also available for technicians on the go.
EULA
Tags: help desk software help desk software trouble ticket software tracking software
Is this software spam? Report Spam
Software removal request by publisher Removal Request
Software Review: Help Desk Authority (formerly BridgeTrak) Review
For publisher: Request Software Confirmation
Software from the publisher:Help Desk Authority (formerly BridgeTrak), Desktop Authority 7.8, Remote Management Gateway, PDF2DTP, Q2ID, QXPMarkz,