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>Help Desk Authority (formerly BridgeTrak) :-, More than 50000 freeware software, shareware, software listed and growing......

 

 
                                           

 

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Software Name:

Help Desk Authority (formerly BridgeTrak)


      
Version
: 8.1 Build 221
    

Category: Business    

Date Listed/Updated: 2011-03-19 23:53:15

File size: 56832 KB

OS: WinXP,Windows2000,Windows2003  License: Other  Price($): 995

Author/Publisher name: Marketing Department

Help Desk Authority (formerly BridgeTrak)

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Description:

Comprehensive trouble ticket tracking software for for IT and/or customer support desks. User-friendly interface offers, dashboard view, customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion modules for customer self-help via the Web, auto issue escalation, asset inventory/management, advanced data searches, Active Directory integration, email to ticket conversion. iPhone client is also available for technicians on the go.

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Tags: help desk software  help  desk  software  trouble  ticket  software  tracking  software 

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Software from the publisher:

Help Desk Authority (formerly BridgeTrak)Desktop Authority 7.8Remote Management GatewayPDF2DTPQ2IDQXPMarkz

 

 

 
   
 

   

 

 

 

 

 
     

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